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Randstad: Bilingual (French/English) Customer Service Representative – Ottawa

Randstad

This is a Full-time position in Ottawa, ON posted September 11, 2020.

Our client, a Telecommunications Company is looking for a Bilingual Customer Service Representative to work on a 6-month assignment in Ottawa.

The successful candidate will work 40 hours per week at a rate up to $21 per hour.

Responsibilities: In charge for responding to radio customer requests by phone or email in a prompt, accurate and professional manner Handle any inquiries which require investigation or follow-up Ensure requests and inquiries are transferred to the appropriate area Develop and maintain good client relationships while ensuring information confidentiality Use call-tracking systems to log all inquiries for documentation purposes Shipping/Receiving of equipmentAdvantages Gain experience working for a well recognized organization Earn the competitive wage up to $21 per hour Work in Ottawa Work full time hours on a 6 month contractQualifications Fluent in English and French, both in written and verbal Previous customer service experience Excellent communication skills Self-governing and accountable, self-motivated Detail oriented Ability to adapt to change, in a competitive environment where priorities change frequently Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.