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Randstad: Customer Service Representative


This is a Full-time position in Ottawa, ON posted September 10, 2020.

Are you looking for a new job that will let you exercise your customer service muscles?

Do you enjoy talking to many different people each day and helping them out?

Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results?

Would you consider yourself an expert at dealing with people and understanding their problems or concerns?

If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill.

You’ll be responsible for providing world class customer service to callers over the phone!

Taking inbound calls, you’ll get to work as part of a team that will support your professional development.

This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!What’s in it for you as a customer service representative: Pay will start at $15/hr Convenient location right in the heart of downtown Ottawa Easy access by public transit Benefits available as of day one Monday-Friday work week and no overnights (must be available to work between 8am and 9pm) Large lunch room and great team environmentWhat You’ll do here as a customer service representative: You’ll take inbound calls from customers and handle their inquiries You will need to log the content of each call with accuracy You’ll need to maintain professionalism on the phone with all callers Other tasks as required What will make you successful as a customer service representative: Fluently Bilingual in English and French a strong asset At least 1 year of experience in a call center environment High degree of empathy Clear communication over the phone Exceptional listening skills You should be able to type quickly and with a high degree of accuracy Data entry experience is a definite plusTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 ext 1 for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.Randstad.Ca for all of the roles currently open at Randstad!Erin,ToniRandstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.