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Randstad: Customer Service Representative

Randstad

This is a Full-time position in Montreal, QC posted November 29, 2020.

Do you have extensive customer service experience and want to explore new ways to help people?

Do you have experience teaching customers how to get the most out of a product or application?

Are you looking for a new and challenging role with an industry leader?

If you’ve answered yes to any of these, we want to talk to you!We are looking for an experienced Customer Service Specialist to work for a great Gatineau company on a 6 month contract with potential for permanency afterwards You’ll be helping provide support to a network of clients and sales consultants.

You will need to be comfortable making and taking calls and answering inquiries.

This position would start off as a remote role Computer equipment would be provided.What you’ll do here:-Offer top-notch personalized customer service to clients-Train new and existing users on the web application-Help develop standard operating procedure for the web app-Keep users informed about system functionality and enhancements-Suggest new features of the web app and help promote continuous improvement to the program-Processing correspondence between the sales teams and developers-Perform other tasks as required by supervisorsWhy you’ll love it here:-Great company with a great culture-Work from Home to start (computer provided)-Free Parking (once back in the office)-Salary range starting at $40k Monday-Friday work week (shift would be 10:00-6:00)-What you’ll need to be successful:-Bilingual (English/French) strongly preferred-Experience with end user/customer training-Experience providing customer support remotely (eg.

Call center)-Excellent analytical and communication skills-Ability to work well independently and as part of a teamIf all of the above sounds like you, please apply directly to this posting!

Please apply by…Visiting www.Randstad.Ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.

Erin,ToniRESPONSIBILITIESQUALIFICATIONS