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Randstad: Customer Service Representative

Randstad

This is a Full-time position in Milton, ON posted September 8, 2020.

Do come from experience in Customer Service ideally from the Healthcare/Pharmaceutical Industry?

Are you interested in a contract opportunity with a large employer?

Then we would love to chat with you!

We are currently hiring for a 3 month contract assignment.

The successful candidate will come from a minimum of 2 years Customer Service experience.

As this is a contract position, there is a chance for the opportunity to be extended beyond the initial term.

If selected for the opportunity then you will work as part of the Customer Service team in answering all incoming calls, taking and completing order requests and answering customer questions in a professional manner.The opportunity is located in Milton and will offer some work from home options.

The pay rate for this position ranges between $23-$25 an hour.Responsibilities Answering incoming order requests from customers through Fax, Email and Phone and providing confirmation of order requests.

Process information to the production team through the ERP system and selecting the correct courier for the deliver Collaborate with different departments to ensure that orders are being processed and customers are aware of delivery timelines Monitor back orders, emergency shipments and customer account statuses in the system.

Enter information accurately into the ERP system Create efficiencies with processes in order to ensure that services are delivered in a prompt mannerAdvantages Three month contract opportunity with a potential for the assignment to be extended Hourly rate of $23-$25 Full time hours!

Monday to Friday 8:30 AM 5:00 PM Working from home options available rotating in office and WFHQualifications A minimum of 2 years experience working in Customer Service.

Specific experience in the Healthcare/Pharmaceutical Industry being an asset Ability to communicate in French would be an asset in this role Strong communication, organization and teamwork skills would be required in order to be successful in this role Previous experience working with an ERP system would be required in this role.If this opportunity sounds like one that you are interested in then we would love to hear from you!

Please send your resume directly to richard.goral@randstad.ca or apply online!We look forward to hearing from you!Charl,RichardPhone Number:905.637.5366Fax Number:905.849.0585Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.