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Randstad: Techical Support Analyst Ii – Lambton Shores


This is a Full-time position in Sarnia, ON posted September 11, 2020.

Our client, an IT company that provides a wide range of IT solutions, is looking for a Techical Support Analyst II in their Lambton Shores location.You will be responsible for: supervising the manufacturing and installation of computer or computer-related equipment and components Test and image desktops and laptops.

Maintain, analyze, and troubleshoot, software and computer peripherals.

Ability to setup, configure and add all hardware.

Assist Corporate Desk Side Support technicians with large IMAC’s.

Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

Provide technical support to end users via telephone.

Back up and burn end user data.

Assist in developing and documenting improvements to current processes.

Assist coworkers in resolution of end users’ technical issues.

Assist coworkers in the execution of established processes and escalations.

Test, image and clean PC’s, laptop, monitors, printers, and other related hardware.Advantages Duration: 4 months (with possibilities to perm or extension) Location: Lambton Shores Pay Rate: $20.77/hrQualifications High School Diploma or GED required.

2 to 4 years of hands on technical knowledge of laptop and desktop design and software installation required.

Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals.

Possess 1 to 2 years experience in a break/fix environment.

Able to lift and palletize heavy equipment.

(PC’s, monitors, printers.) Strong verbal and written communication skills.

A certain degree of creativity and latitude is required.

*CompuCom supports Employment Equity and Diversity*Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.