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Remote Bilingual Customer Service Representative – Ontario and Quebec

Randstad

This is a Contract position in Winnipeg, MB posted October 14, 2021.

Randstad is hiring APPLY NOW We are looking for Bilingual Customer Service Representatives Do you have a strong desire to provide excellent customer service and anticipate consumer issues in the comfort of your home?

We are offering you to become a member of a big insurance company with a supportive and innovative working environment.

It is a great opportunity if you have experience in the call center industry, if you are fluent bilingual and are looking to shift careers Salary:19$/h Schedule: You must be available between 8am and 6pm Everyday Full time position: 37,5 h / week
– 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your home Contract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.

Bilingual Customer Service Representative
– Ontario Advantages Why would you love to work as a Bilingual Customer Service Representative in the insurance field ?

– Work from your comfort at home
– Ontario
– 3 weeks paid-training to set you up for success
– Keep informed about the weekly schedule two weeks in advance
– High possibility of contract extension / even permanency
– Equipment provided
– Career development plans and resources
– Chance to work at an innovative company
– Inbound calls only and NO Sales Responsibilities Here are the duties as a Bilingual Customer Service Representative in the insurance field :
– Respond to client emails, phone calls, and chats (French and English ) to assist them with various inquiries.

– Use databases and systems of internal information to process data from the customer considering insurance plans
– Provide direction and information to clients regarding to their insurance plans.

(No sale)
– Follow company policies and procedures to meet customer satisfaction standards Qualifications Ideal candidate for Bilingual Customer Service Representative in the insurance field should have:
– Bilingualism in both French and English (written and oral)
– Previous experience in social services, sales, call centres or office environments is an asset (but not required )
– Capable of working within a fast-paced environment -Good interpersonal, communication and organizational skills
– Ability to proactively listen to customer concerns and find a solution while demonstrating patience and empathy to the valued customer
– Dynamism and Multi-tasking
– Driven to achieve performance success
– Must be able to work remotely from a safe, private and quiet work location Summary Salary: 19$/h Schedule: You must be available between 7am and 7pm Everyday Full time position: 37,5 h / week
– 7,5 h/ day x 5 day per week Place of work: Work in the comfort of your home Contract: 3 months with high possibility of extension and permanency Location: You can be located in Quebec or Ontario.

Bilingual Customer Service Representative
– Ontario Why Randstad?

There are lots of great jobs, incredible companies, and great managers.

At Randstad, we are here to help you find the right combination for you.

If you are interested in this position, we invite you to call us at 514.982.1481 or email at sefika.yelozbekrandstad.ca, florence.lefebvrerandstad.ca or karen.leitonrandstad.ca with the object : “Bilingual Customer Service Representative
– Insurance
– Ontario Quebec” Good to know you, Karen, Sefika and Florence