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Salford Group: Application Support Specialist

Salford Group

This is a Contract position in Montreal, QC posted March 1, 2021.

Company Background: Salford is a cutting edge original equipment manufacturer of high-end tillage and seeding equipment.Our very successful product lines are sold all over the world and we continue to lead the way in technical innovation, with manufacturing facilities in Ontario, Iowa, Georgia, Manitoba and Western Russia.

For more information on Salford, visit our website at www.Salfordgroup.Com Job Description: As a full-time employee at Salford, you will become a member of the Information Technology (IT) team.You will have the opportunity to apply your knowledge and experience to a variety of projects and tasks such as: supporting the use of an enterprise planning (ERP) system across multiple manufacturing facilities, developing reports and enhancements, supporting existing systems, testing and deploying new applications, scripts and reports.

This is an entry-level role.

You will be the face of application support in the organization, and will work in a junior software development role as time permits.

Advancement into a full-time software developer role is a possibility.

At Salford, you’ll have a fantastic opportunity to go inside the central operations of a rapidly growing international organization.

Duties:Primary:oProvide end user support for softwareoTrain end users on current and new business systems and processesoUpdate documentation for common support requestsoLog all support requests in a ticket system
·Secondary:oDevelop, test and deploy reports, applications and scriptsoParticipate in and occasionally lead business project meetings related to implementing new modules & systemsoParticipate in design documentation and review with system architect and other IT members
·Position may require work to be performed outside regular business hours.

·College diploma or university degree in Computer Science or technology related field
·Detail oriented with strong technical aptitude
·Exceptional analytical, conceptual, and problem-solving abilities
·Excellent planning and organizational skills
·Ability to communicate effectively to technical and nontechnical audiences
·Proficient in MS Office applications and other technologies (i.E.

Excel, Word, Outlook)
·Experience working with Windows client and server systems and applications
·Working knowledge of relational databases (i.E.

comfortable querying and making updates to a database)
·Experience with Enterprise Resource Planning (ERP) systems considered an asset (i.E.

Infor, Dynamics, SAP, etc.)
·Working knowledge of object oriented design considered an asset
·Working knowledge of reporting technologies such as SSRS considered an asset
·Understanding of MS SQL Server including code objects (tables, views, triggers, stored procedures, etc.) considered an asset
·Experience with engineering, manufacturing and/or distribution processes considered an asset
·Agriculture background considered an asset Please apply to, reference your name and job title in the subject line.Please submit a cover letter and resume.Applicants contacted for an interview may be asked to provide a transcript.

We thank all applicants for their interest, but only those selected for an interview will be contacted.