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Senior IT Support Analyst


This is a Contract position in Winnipeg, MB posted June 5, 2021.

What is the opportunity?

As a Senior DevOps Engineer, you will join a team of highly motivated individuals that are working to rethink operations by transforming the current process to the Next Generation Operating Model in DevOps Services.

RBC creates more value through innovation and technology, and DevOps services is the core enabler for the RBC technology advantage.

You will start supporting DevOps toolset while collaborating very closely with the SRE (Site Reliability Engineering) team to eliminate operational toil and taking operations and tools resiliency to the next level.

What will you do?

-Support DevOps toolset ranging from Security to Collaboration tools (primary focus on GitHub, NexusRepo, and Artifactory but not limited to) -Enhance your skills in scripting automation to help eliminate both tedious and manual work and operational toil -Building data driven operations by collecting relevant data and create data dashboards -Following technology currency guidelines to keep DevOps toolset relevant, secure, and compliant -Maintaining the infrastructure—provisioning, patching, right sizing, and regular maintenance -Process refinement and creation -40% operation and 60% building automation What do you need to succeed?

Must-have -Excellent communication and interpersonal skills.

Strong team collaborator -Automation and scripting experience—Ansible playbook creation an asset -Hands-on experience using infrastructure components (Networking, load balance, cloud, and Windows/Linux) -Comfortable working in a flexible work environment with the ability to pivot from one task to the next -A learning & creative mindset which is open to change -Hands-on administration of GitHub and Artifactory Nice-to-have -Proven having critical thinking skills or driving critical initiatives.

Development experience (any of python, SQL, C#, java, using GitHub) -Working experience in Capital Markets or any fast-paced environment.

Experience working in agile environment -Working experience using Elasticsearch and Kibana—ELK stack -Experience configuring and using monitoring and alerting tools—Dynatrace and PagerDuty What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with business partners Learn more about RBC Tech Jobs Join our Talent Community Stay in-the-know about great career opportunities at RBC.

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Expand your limits and create a new future together at RBC.

Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

JOB SUMMARY City: Toronto Address: 88 Queens Quay W Work Hours/Week: 37.5 Work Environment: Office Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Required Travel(%): 0-25 Exempt/Non-Exempt: N/A People Manager: No Application Deadline: 06/18/2021 Platform: Technology and Operations Req ID: 368639 Ad Code(s):