This job board retrieves part of its jobs from: Fort Saskatchewan Jobs | Mississauga Jobs | Work From Home

Canadian Jobs Board for Customer Service!

To post a job, login or create an account |  Post a Job

   Customer service jobs   

Looking to progress on your career as customer representative? Here we are!

Slide 1
Slide 2
Slide 3
previous arrow
next arrow

SharePoint Solutions Support Analyst

Stream Flo Industries/Master Flo Valve

This is a Contract position in Toronto, ON posted October 18, 2021.

Responsibilities: Supports the day to day operational needs of the Stream-Flo Group of Companies Office 365 platform with a focus on SharePoint Online.

The role will be under direct supervision of the IT Manager with oversight by the SharePoint governance committee.

Duties Include: Responds to any operational issues related to SharePoint Online.

Is the primary SharePoint Online technical support for Stream-Flo Group of Companies staff.

Participates in continuous improvement efforts to improve SharePoint system performance, functionality, and business utilization / coverage.

Leverage’s business and SharePoint technical skills to configure or deliver application changes to meet immediate and/or tactical business needs, relying on out-of-the-box capabilities and, where necessary, custom development.

Participates in the development and implementation of specific SharePoint strategies under the direct supervision of the IT Manager.

For solutions that require custom development, coordinates 3rd party vendors and contractors that may develop solutions for the organization.

Qualifications: IT diploma or degree from a recognized technical school or university.

Experience and understanding of SharePoint in either on-premises or SharePoint Online including ability to resolve user issues with SharePoint elements such as security, classic team sites and classic publishing sites, pages, lists and libraries.

Experience and understanding of Office Online and Office 2016, particularly their integration with SharePoint Online.

Experience using ShareGate is an asset.

Exposure to PowerApps and/or Microsoft Flow.

Web development experience using HTML, DOM, JavaScript, jQuery and CSS is nice to have.

Experience with one or more of the following is also nice to have: PowerShell scripting, SharePoint Online App development, SharePoint Framework, Azure App Services, SharePoint Designer, SharePoint workflow, SharePoint search configuration and customization, Office 365 administration/configuration, C#, SQL, Angular 1.x, React.

Skills Required: Communication – Must be able to communicate in a professional, effective, open, honest, and timely manner with staff at all levels.

Initiative – Must be a self-starter and able to work under own initiative when it comes to responding to operational issues and implementing solutions.

Troubleshooting – Must have strong problem-solving skills, with the ability to think around issues and be able to take advantage of all resources in an effort to resolve issues.

Analytical Thinking – Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops solutions.

Accountability – Takes personal responsibility for the outcomes of one’s own work and the work of others, as well as for one’s actions and decisions; holds others accountable for results; follows through on commitments to others; sees things through to completion.

Flexibility and Adaptability – Works effectively in changing or ambiguous circumstances; achieves desired results in the midst of changes in responsibilities, timeframes, or performance expectations; facilitates the implementation and acceptance of change by others within the workplace.

Achievement / Results Oriented – Understands what results are important and is driven to achieve results; focuses time, effort, and resources to achieve the “right” results.

Building Relationships – Builds trust and rapport with others; develops and maintains collaborative relationships with business units, vendors and others to meet mutual goals.

Stream-Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

We thank all applicants for their interest.

However only those candidates identified for further consideration will be contacted.