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Shipment resolution support representative / agent(e) à la résolution d’expédition

Purolator International

This is a Full-time position in Ottawa, ON posted August 14, 2019.

Opportunities delivered Looking for an opportunity to learn and grow within Purolator?

Here is another exciting opportunity for you to help us deliver on our customers’ promises Job Description Working on various programs on computerResolution of problem shipments, returnsDealing with customers/contact centers via phoneScanning/sorting/moving freight in and around the departmentAssisting the retail staff and other clerical staff when requiredProcessing damages, retapes and completion of documentsTracing shipments for customersOther duties (as assigned) Qualifications Team PlayerPC literateExcellent organizational skills ability to prioritize work and meet tight deadlinesExcellent interpersonal skillsAble to work independentlyMust be able to lift 70lbsSelf motivated, enthusiastic, energetic, well groomedExcellent communication skills both written and verbalHigh level of attention to detailAble to work within strict time deadlinesAble to work in a fast paced and demanding environment Proven track record selling within the Retail vertical.

Technical/Functional Competencies: Negotiation Prospecting Self-generating business Product Knowledge Relationship Management Collaboration Value-Based Selling methodology Situational Fluency Working Conditions: Retail Center Environment Salary Grade: As per collective Agreement Application Deadline: *Please notify your immediate manager before applying for an internal job posting