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The Brick: Customer Service Associate- Retail

The Brick

This is a Full-time position in Kitchener, ON posted April 5, 2021.

Is this job for you?Do you believe in putting the customer first?Do you love to solve problems and create solutions?WELCOME HOME!The Brick is actively seeking to expand our service team.

As a Customer Service Associate, you will be reporting to the Operations Manager.

We need enthusiastic people with a great customer focused attitude!

The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!ResponsibilitiesRespond to customer inquiries and offer solutions in a courteous and professional mannerFollow up with customers to identify and support their needsPromote customer loyalty by providing exceptional customer supportReview and follow up on order reports on a daily basisOther duties as assignedQualificationsStrong customer service focusTeam orientedHigh school diploma or equivalentExceptional communication skills, both written and verbalProven ability to multitask and maintain organizationProficiency with computers and Microsoft Office programs Flexibility to work all shifts, including evenings and weekends, as requiredWhy The Brick?Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family Competitive pay Paid training Career progression program Access to free personal development trainingEmployee discounts & Personal ”Paid” days off Recognition, incentives, prizes and giveaways!

Be a part of Canada’s largest home furnishings retailer!We welcome all abilities to apply.The Brick is committed to accommodating applicants and associates with disabilities.

Should you require accommodation to participate fully in the recruitment process, please email thank all those who apply; however, only those applicants chosen for an interview will be contacted.