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Transportation Coach

Lowe's Canada

This is a Contract position in Victoria, BC posted March 17, 2021.

At Lowe’s Canada, over 26,000 employees let their passion blossom every day.

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 470 corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent?

We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued.

You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family-one of the best employers in Canada according to a recent Forbes survey-we could be perfect for each other.

Our expectations : Under the direction of the Transportation Manager, the Transportation Coach will assist in overseeing all aspects of transportation for the distribution network.

The Coach will be responsible for leading a high-performing team responsible for monitoring and facilitating the movement of freight into the Regional Distribution Centre (RDC) and out to the stores.

The incumbent also examines delivery routes (transportation lanes) for cost-saving opportunities and efficiencies.

This person is responsible for maintaining good relations with carriers and respective stores serviced by those carriers and RDC.

The Coach resolves emergent issues and implements safety programs for the Transportation Department.

The basic schedule of this position is Monday to Friday 8:30 am to 5 pm but you must be available to be on call outside of these hours Your role : Adhere to safety policies and procedures (cleanliness and orderliness, trailer integrity, load quality, job safety analysis to identify risks) Train, mentor, and support Transportation Coaches/Coordinators (weekday inbound, weekday outbound, weekend in
– and outbound) and Transportation team members; create training guides as needed Work as the Lowe’s Canada regional subject matter expert for all matters dealing with transportation initiatives or questions as required Assist in hiring employees capable of working in a team and multitasking in a fast-paced environment Set expectations for team performance (good judgment in grey areas; common sense, customer service as “the face of Lowe’s Canada,” data entry and transportation documentation accuracy, leadership, initiative, quick decision-making, team player, ask questions and reach out to peers in network, driven) Cost recognition and containment: Monitor overall freight costs for the RDC and adjust where appropriate; identify transportation savings by researching lane and cost savings; work with operations to maximize cube per trailer to reduce transportation costs Work with carrier partners on lane rates and vendor pickups Use the transportation management system(s) (TMS) Monitor outstanding freight payment reports and work with Store Support Centres (SSC) to ensure carrier payments Ensure on-time and efficient service to stores (includes follow up action plan for errors made) Ensure inbound loads are being picked up in timely fashion (includes follow up as needed) Troubleshoot transportation issues and concerns by working directly with carriers Provide ongoing support to the Operations and Planning teams (yard management, trailer moves, and cube utilization efficiencies) Analyze and follow up on feedback from customer-focused distribution surveys Create and utilize backhaul savings by partnering with carriers and vendors Conflict resolution partner for issues with carriers and escalations from drivers Act as back up to the Transportation Manager (including carrying a company cell phone and being on call 7 days a week) Job Requirements The qualifications we are looking for : Post-secondary education in Transportation or Supply Chain Management (preferred) CITT (CCLP) certification, or working towards Experience in transportation and/or supply chain at the supervisor level Oral and written communication skills (French and English) Proven record for complying with safety requirements and ability to build a culture of safety among subordinates and peers Capacity to successfully manage multiple tasks simultaneously in a fast-paced environment Self-confidence and decision-making abilities Familiarity with Ministry of Transportation (MTO) regulations Demonstrated flexibility; ability to readily adapt to change and see change as an opportunity Proven ability to manage time and budgets Capacity to use analytical and troubleshooting skills to resolve complex problems; creative problemsolving skills; initiative Demonstrated team-building skills
– strong ability to build rapport and trust with others Experience and willingness to mentor and coach others
– succession planning Ability to resolve conflicts quickly and fairly Proficiency with the Microsoft Office Suite Experience with spreadsheets, analysis, and the efficient use of database programs efficiently Understanding of various costing/pricing models The masculine generic is used without discrimination and only in order to simplify the text.

Lowe’s Canada is committed to encouraging diversity and inclusion.

We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.