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Vaco: Information Technology Support Specialist


This is a Full-time position in Montreal, QC posted February 13, 2021.

IT SUPPORT SPECIALISTWe are looking for an enthusiastic, talented and personable IT Support Specialist to join our IT group.

Applicants will be highly motivated and organized, able to work as part of a team, while also possessing the ability to work without supervision.

The person selected must live in the Greater Montreal area or be willing to relocate in a near future.WHAT YOU WILL DOAs an IT Support Specialist, you will be working with world class engineering and production operations teams to maintain a stable environment.

You’ll deploy and administer systems and tools and provide front-line support to various sites and departments.

You’ll work closely with developers in supporting new services and tackle issues as they arise.

This is an opportunity to enhance your career in a critical role supporting some of the largest and most successful game franchises.

This includes:
● Possess a thorough understanding of the Windows and macOS operating systems, Active Directory & Office 365 in an enterprise environment;
● Knowledge of server and PC workstation hardware, software and security essentials;
● Excellent written and verbal communications skills;
● Bachelor’s Degree in Computer Science or related field, MCSE certification, or equivalent experience required;
● At least 2 years’ work experience in desktop support and/or IT department supporting end users
● Dedication, teamwork and professionalism;
● Excellent organization and problem-solving skills;
● Ability to quickly adapt to new and changing technologies.SKILLS MATRIXKnowledgeable:
● File Systems;
● Networking;
● Security.Skilled:
● Operating Systems/Platforms;
● Active Directory, GPO Usage;
● Office 365/Cloud Storage Administration;
● Computer Architecture/Troubleshooting;
● Storage (direct/network-attached);
● Virtualization;
● OS Installation Automation;
● Monitoring;
● Utilizing Best Practices.Expert:
● Planning & Resource Management;
● Written & Verbal Communication;
● Ability to Adapt to Shifting Priorities.