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Warehouse Technical Support Technician

Bédard Ressources inc.

This is a Full-time position in Chambly, QC posted October 17, 2021.

Are you passionate about technology?

Do you have problem-solving skills?

Our client is retail sales is looking for a warehouse technical support technician (level 1) to assist software users in the warehouse.

Their office is in Laval, near the Laurentian highway.

Tasks: Support, inform and train computer users in the warehouse with management materials, applications and systems.

Document all issues.

Bring up non-resolved issues to the technical service team and complete follow-ups until their resolution.

Carry out any other similar tasks.

If you are ready to take on new challenges, we would like to meet you The benefits of the position?

Group insurance after 6 months.

2 weeks of vacation.

$30 cellphone allowance.

Requirements: Advanced French, spoken and written.

Technical Support Diploma or the equivalent.

Minimum 0 to 6 months of experience in a similar position, including your internships.

Experience with ticketing systems.

Skills remote support tools.

Experience with networking technologies (WAN, LAN, wireless).

Ability to work with a flexible schedule; day, evening, weekend shifts and banked holidays.

The ideal candidate will: Have good customer service.

Be analytical, organized and able to work under pressure.

Be autonomous and detail oriented.

Be able to work in a team.

Have problem-solving skills.

Interested in the position?

Send your application to Claudia Bachand by email at .

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