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WeCook: Customer Service Representative

WeCook

This is a Full-time position in Dorval, QC posted September 14, 2020.

WeCook Meals is a young and growing e-commerce company in the food industry.

We are an innovative company that pioneered the creation of a pre-prepared meal solution.

Our mission is to help people adopt a healthy and balanced diet and save them time every week by cooking healthy meals for them.We are looking for a dynamic team player, eager to join our company, avant-garde and in full expansion.

We Cook offers competitive compensation, training, development and advancement opportunities as well as the opportunity to contribute to the company’s growth.Duties and Responsibilities:Cultivate and maintain excellent relationships with clients, analyze their needs and propose appropriate solutions.Assist clients by various means such as; chat, phone, text and email.Promote appropriate products and servicesTake appropriate action to resolve problems effectivelyAchieve productivity targetsProactively communicate with clients, manage complaints and follow up after an incidentCarry out many tasks simultaneouslyRequirements:High School DiplomaFluency in French and English, written and spokenVery good knowledge of social media; Facebook, InstagramRequired skills:Excellent communication skillsFlexibility and ability to work in a rapidly changing work environmentProblem solving abilityBe client-focused, have a positive attitudeTeam playerPatienceAvailabilityThe masculine form is used without any discrimination and for the sole purpose of lightening the text.